Guilford County Manager Mike Halford is on a quest to turn Guilford County into a top-notch county that people think of as on par with – or even more important than – Wake County and Mecklenburg County whenever they think about North Carolina.

Halford wants the county to have the highest paid employees and the best school system in the state, and he also wants Guilford County to invest in a new public relations department director who’ll make the county look – well, professional, and one who will also put a positive spin on any problems the county government encounters or creates.

To that end, Halford has created a large Guilford County Public Relations Department where, a few years ago, there was no department at all.

Currently, Halford is acting as the director of the PR department, which was created in 2021 to improve the county’s “communications and branding.”

 The department “is responsible for coordinating external communications including managing and coordinating Guilford County’s various social media and county websites; partnering with County departments and local entities to provide timely information to residents regarding natural disasters, changes in policies and new county programs; public relations and brand management; and all marketing public relations.”

In short, the county is looking for a new communications and public relations director who’ll have a starting salary of between $111,500 and $199,467 annually, in addition to a slew of great perks, benefits and the attractive vacation and time-off packages that all Guilford County employees now enjoy.

In the help wanted ad, Guilford County is described as “a high-performing local government organization that maintains a culture of embracing diversity, striving for equality, and inspiring individual and organizational excellence.”

The position is described in this way: “Dedicated to internal and external communication strategy that is aligned with the County’s purpose and core values, the Communications and Public Relations Director will oversee Guilford County’s comprehensive public relations and communications activities, working closely with County Administration to build strong internal and external communications partnerships, strengthen the County’s communication and public relations presence and practices, maximize media value, and cultivate community engagement and high visibility for the County with a consistent voice.”

It used to be the case, 15 years ago, that Guilford County’s public relations matters were handled by the Clerk to the Board of Commissioners and her lone assistant clerk. In the first decade of this century, probably the biggest move in Guilford County public relations was when former Guilford County Manager David McNeill found a podium adorned with the Guilford County seal in the back of a storage room, pulled it out and had staff dust it off for the commissioners use.

 After that, whenever a county commissioner was making a public statement or holding a news conference, the county projected an air of importance because, after all, the speakers were standing behind a nice-looking podium made of fine wood with an official-looking county seal.

That move also had the virtue of being completely cost-free.

Cut to fiscal year 2023-2024, the 12-month period the county just closed the books on on June 30. The county now has a full-fledged Public Relations Department that includes five full-time positions and cost over $1.3 million to run in the last fiscal year – and that doesn’t include the time and staff effort put in by the ever-growing Clerk to the Board’s Office. It does include several hundreds of thousands of dollars that the county spent redesigning the county’s website during that fiscal year.

Early in 2024, the previous director of the Guilford County Public Relations Department departed iNow the county is advertising to fill that position that Halford has been handling for months.

The director of the Communications and Public Relations Department reports to Halford and works closely with the assistant county managers and department heads. The director supervises three positions in the department: the marketing and outreach manager, the multimedia communications and public relations manager, and the internal communications manager.

The description for the director’s job reads as follows, “The Communications and Public Relations Director is responsible for creating and providing oversight for Guilford County’s Communications and Public Relations strategy, efficiently disseminating information on County services and initiatives to the public and employees. Internal communications are a high priority, and the Communications and Public Relations Director will lead the strategic plan around unifying Guilford County employees through integration and collaboration. The Director will coordinate external communication needs to support and enhance varied department goals.”

The job duties include – with the support of the department’s staff – writing and editing newsletters and news releases and various annual reports, as well as posting on the county’s website and social media pages.

It also includes creating and managing community relations and public information campaigns on behalf of Guilford County and its various departments. The director is the county’s point person for the media, and he or she shares information with community partners and residents.

The director also leads Guilford County’s communication efforts during times of crisis and emergencies.